Cheers to the discussion on the future of extra-curricular activities in the school district
An ongoing issue is being addressed. At a school board meeting, Superintendent Jeremy Olson announced the Crookston School District’s Long-Range Planning Committee will meet on Monday, May 13 to discuss the future of extra-curricular activities, primarily sports, in the district.
It is no secret Crookston’s decreasing student enrollment struggles to fill the rosters of all the sports they offer. This leads to, in some cases, the same players filling a team’s JV and varsity roster, and in others, seventh and eighth graders opposing seniors on the varsity level. Some argue such instances can only better the athletes in the future as a part of the “they will be better when they are older” fallacy, but it is difficult to fathom who benefits from seniors playing against middle school students.
Remember, nothing is set in stone, and no one lays awake at night plotting how to remove a sport from the school. No sport will be discontinued for lack of success, or at least that should not matter, and, most likely, money will not play a factor in any decision.
High school sports present opportunities for students, and Crookston does an admirable job ensuring their students have an array of options from which to choose. But when the numbers barely reach the required amount, something has to give.
Jeers to businesses who don’t enforce good customer service from their employees
Before everyone gets their knickers in a twist, this “Jeers” is not geared toward any business in particular but it’s safe to say good customer service needs to be taught and re-taught across the board. Good customer service keeps people coming back in your door(s) or through your drive-thru(s.)
Example 1: You walk into a restaurant for lunch, you choose your seat, you order, you eat, and you leave. Think about everything you did at that restaurant between the times you got your food, ate and left.
During these interactions, were you properly greeted? Were you made to feel welcome at said business? Were you checked on? Was your waiter/waitress friendly? Was it busy in there? Was your food brought in a timely manner? Was your food hot? Was your drink refilled? Were you thanked after you paid your bill and left?
Those interactions with the waiter/waitress are important. Most times, a restaurant waiter’s/waitress’ tip depends on their level of customer service.
If you checked off all those boxes as having positive interactions, congratulations. You were just served a good batch of customer service. If you did not check off any of those boxes, that employees’ customer service skills were lacking.
Maybe they weren’t properly trained. Maybe they haven’t worked in customer service very long. Maybe they were having a bad day. Maybe they were busy.
Whatever the case, those interactions will sometimes make you think twice about whether or not to go back there again.
Example 2: You’re in the drive thru, you order your food, you pay at the window, you pick up your food, and you leave. Think about those interactions. Was your window check-out person friendly? Did you get your food in a timely manner? Were you thanked after you paid and left?
Again, good customer service is important. Businesses: Make sure you teach and re-teach your employees that. It can make a world of difference.