With an employee satisfaction rate of 98 percent, RiverView Health was recently selected by Modern Healthcare as a recipient of the 2018 Best Places to Work in Healthcare award.
This is the second year RiverView has made the national list. But this year RiverView moved up in the rankings from number 71 to 35.
The survey measures eight domains: leadership, corporate culture, role satisfaction, work environment, relationship with supervisors, training and development, pay and benefits and overall engagement.
RiverView improved in all eight areas in the past year, and is the only Minnesota entity recognized for the Best Places to Work in Healthcare honor this year.
“Participating in the Best Places Survey has been transformational in RiverView’s journey to not just be a Best Places to Work in northwestern Minnesota, but one of the Best Places to Work in Healthcare nationally,’’ stated RiverView President and CEO Carrie Michalski. “Our governing board and leadership team is deeply committed to fostering a learning organization. We strive to continuously evaluate using input and feedback from our entire team. Then we adjust, test and improve. That cycle is never ending.’’
The nationwide recognition program, now in its 11th year, honors workplaces throughout the healthcare industry that empower employees to provide patients and customers with the best possible care, products and services. Modern Healthcare - a leader in healthcare business news, research and data - partners with the Best Companies Group on the assessment process, which includes an extensive, voluntary, anonymous employee survey to benchmark standings against other health care facilities across the country.
Here are a few of the survey comments by RiverView employees.
• “RiverView has a strong culture of family and it is something you just feel when you come in the door. Many of our compliments from patients and visitors have a theme that demonstrates a friendly, caring environment. These are things that go beyond pay and benefits. This culture is why RiverView is different and why employees are satisfied in their work and also why we strive and have attained great results for our family and community.’’
• “RiverView has a unique way of treating its employees with a personal touch, as fellow human beings rather than just bodies who occupy the building…Before RiverView, I had never encountered an organization that makes its employees feel like one big family. It truly makes me want to go the extra mile in hopes I can repay the respect I have received from this organization.’’
Currently, RiverView is the largest employer in Crookston with 416 employees.
“For the second year in a row 98% of our team answered yes to ‘I am willing to give extra effort to help this organization succeed’. What more could our community ask for from its local community hospital?’’ Michalski shared. “Technically we moved from the 71st Best Place to Work in Healthcare to the 35th this year, but I feel I work with the BEST team here. None of our achievements would be possible without the ongoing honest and candid feedback from our patients and team. We ask, listen and improve.’’